Our aim is to make our clients’ and their brands more successful. That’s why our software isn’t just any old solution. It’s perfectly tailored to your company and your requirements. To achieve the perfect fit we provide you with in-depth consultations and advice from the first meeting onwards. And we look beyond your regular business operations because that’s often where new needs requiring solutions are discovered.

Consultancy services

Our key account managers and product managers are available at all times to offer competent advice to our clients. They are familiar with their needs, their brands and their people. They propose solutions on (their own initiative) and they contribute innovative ideas that take your marketing strategy forward.

Content management

Our strong team of content managers and media operators know how to prepare relevant content so that it can be customised on the portal for implementation in effective marketing campaigns. They work quickly and diligently – ensuring fast times to market.

Content creation

Our clients can request us to create and manage entire campaigns on their behalf. The experts at our Design unit create diverse advertising materials from initial idea to the finished product on a single provider basis. They are then placed in the Marketing Management System where they can be customised and booked by the partners.

Budget management

All advertising cost subsidies can be managed via MEHRKANAL. Different rules can be programmed for different companies or countries to simplify accounting and subsidisation of distribution partners‘ marketing activities.

Customer support

Our Customer Support Centre answers system users‘ general questions about regional marketing and any system-related queries.

To ensure that the support system runs smoothly, we differentiate between first and second level support. First level support is specifically intended for queries from distributors regarding all aspects of day-to-day business, while second level support is the hotline for the headquarters. The second level support team can answer any questions relating to the management of campaigns and advertising materials on the platform.

Sales support and training

In addition to support on the use of the Marketing Management System, we offer special local training to your partners so that they are able to implement a marketing campaign professionally. Questions like “How do I use the MEHRKANAL Marketing Management System to boost sales?” or even “How do I use the Marketing Management System modules properly for successful online marketing?” are answered in the training sessions by our specialists.

Technical infrastructure

Reliable hosting, a sophisticated data security concept, excellent performance and outstanding system stability guarantee the dependable and trouble-free use of our Marketing Management System. Even before you roll out the system, our technical support team is available to provide a comprehensive range of services – such as domain registration, for instance. And we conclude a comprehensive service level agreement with you so that you know you can rely on the agreed service level throughout our entire partnership.

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Contact
Mikel Bluni - New Business Managment

Mikel Bluni

New Business Management
E-mail: info@mehrkanal.com
Phone: +49 - (0)201 - 27303 0
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